Richbell is a Non-Veg Supermarket serving delicious and fresh fish, poultry, and meat in a hygienic way. It delivers a large number of frozen food items across the Kakkanad region. They have a well-defined area serving varieties of frozen items ensuring quality and quantity in abundance. A well-defined E-commerce platform to ensure online booking services along with a method of integrating weighing machines was required.
Nowadays, integration is necessary for any business. It’s not enough to merely have good equipment; the machines should fit together seamlessly to avoid mistakes and save time and money. Once our software and the scales were set up to work together, the scale connected to the software automatically to send weight data, freeing up time and maximizing the efficiency of billing and recording.
Price, weight, count or check weighing data could also be used for packaging and quality control tasks. Collecting the data also allowed for proper record keeping and quick labelling.
With seamless POS integration, all online orders were reflected on the pos automatically eliminating the need for manual intervention.
- They could now reach more millennial customers who preferred ordering online.
- Use customer data to bring back customers on a regular basis.
- They even used the data from machine integration to track their inventory in real-time to reduce waste and anticipate demand.
- Weighing machine integration allowed proper audits, maintaining traceability standards and ensuring the results are correct.
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